Job Description
Salesforce QA / Enablement role focused on Sales Cloud, Service Cloud, and Field Service .
Candidate must be in Cincinnati, OH
Key Responsibilities
- Own QA for Salesforce changes (Flows, Apex, validation rules, screen flows, integrations)
- Build and maintain regression test plans; drive UAT and release validation
- Test Salesforceexternal integrations (ERP, email, docs, 3rd-party systems)
- Validate data integrity across Work Orders, Service Appointments, Maintenance Plans
- Design and deliver end-user training (office + field techs); create guides/videos
- Translate release notes into user-friendly summaries; track adoption and usage
- Partner with Product Owners, IT, and business stakeholders on test scenarios & releases
Key Skills
- 3+ years hands-on Salesforce (Field Service preferred)
- Strong understanding of SF data model, Flows, Process Builder, Apex, security
- Experience running QA/UAT in a Salesforce environment; agile/Jira familiarity
- Strong documentation and communication skills
- Bonus: Salesforce Admin cert, test automation experience
Job Tags
Part time, Work at office,