Job Description
Remote Customer Service Associate
Compensation: $10.00 per hour
Schedule: Full-time, 8-hour shifts, Monday – Friday
Job Overview
We are seeking a dedicated and enthusiastic Customer Service Associate to join our dynamic team. This role is essential in providing exceptional customer support and ensuring client satisfaction.
The ideal candidate will possess strong interpersonal skills, a commitment to excellence, and the ability to handle various customer inquiries with professionalism.
Duties
Provide outstanding customer service by addressing inquiries and resolving issues via phone, email, and chat
Assist customers with product information, order processing, and account management
Conduct outbound calling to follow up on customer inquiries or promote services
Maintain accurate records of customer interactions and transactions through data entry
Utilize Microsoft Office tools to generate reports and assist in analysis as needed
Handle transactions accurately while adhering to company policies
Demonstrate effective phone etiquette and communication skills during all interactions
Collaborate with team members to enhance the overall customer experience
Skills & Requirements
Strong customer service skills with a focus on client satisfaction
Experience in sales or call center environments is a plus
Excellent typing skills with attention to detail for accurate data entry
Proficient computer skills, including Microsoft Office applications
Strong analytical skills to assess customer needs and provide appropriate solutions
Effective communication skills that promote positive interactions with customers
Training & Support
Paid virtual training provided prior to production
Training delivered during weekdays with set hours
Ongoing performance feedback and career growth opportunities
Job Type
Full-time
Benefits
Work from home
Work Location: Remote
Company DescriptionNorth America Domestic Trade LLC (NADT) operates as a multi-service business hub under the Southeastern Domestic Trade brand. We specialize in property services, customer support solutions, and remote workforce development. Our mission is to create reliable opportunities for professionals while delivering high-quality services to our clients. We provide training, career advancement, and the flexibility of remote work in a supportive environment.
North America Domestic Trade LLC (NADT) operates as a multi-service business hub under the Southeastern Domestic Trade brand. We specialize in property services, customer support solutions, and remote workforce development. Our mission is to create reliable opportunities for professionals while delivering high-quality services to our clients. We provide training, career advancement, and the flexibility of remote work in a supportive environment.
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