Job Description
THE UPS STORE, INC. together comprise approximately 5,100 independently owned locations in the U.S., providing convenient and value-added business services to our consumers. Our centers offer a variety of printing, shipping, packaging, freight, postal, and business services, through convenient locations and world-class service. The strength of THE UPS STORE, INC. comes, in part, from the talented and dedicated associates that lead and operate each retail location. We endeavor to be the best in every aspect of business by promoting a culture of trust, teamwork, accountability, high expectations and open communication. We are looking for a part-time associate to work 15 to 37 hours a week, will offer a flexible schedule that can accommodate you to work another job or attend college. Also would be great for retired/semi-retired individual!
The UPS Store Print Specialist & Sales Associate is responsible to Selling and Marketing The UPS Store products and services, primarily focusing on Print products and services to new prospects and current clientele. This position calls out for an individual who can readily learn our product and service line, with heavy emphasis on Print products and services and who can assertively reach out to prospects to inform them of our ever-growing value add, and close those new sales with consistence. This individual will also manage and produce graphics and print orders. In addition, he or she operates copiers, binding equipment, laminators, and cutters to produce or assist in production of Print Services and will oversee the production of graphics orders and with volume copying. The Associate expertly advises customers about products, services, and best-value options based on best-practices knowledge related to our industry. In addition he/she may produce graphic design services. This position is for part-time or full-time employment.
This ideal candidate for this position will be a 'hunter' by professional nature. He/She will enjoy presenting viable business solutions to businesses of all industry types and sizes. The Sales Associate will have a high degree of discipline to cold call by phone, in person, email, or via the net. The ideal job candidate has previous retail selling experience, a working knowledge of the latest Microsoft Office and Adobe Creative software (Acrobat, Indesign, Illustrator, and PhotoShop), excellent computer/internet skills, excellent written and verbal skills, a high school diploma/GED, the physical ability to perform this job, a friendly and genuinely helpful demeanor, and a professional appearance. He or she is driven to succeed and is an energetic self-starter and team-player who is trustworthy and a fast learner. A Bachelor’s degree in visual communication, graphic design, or a related field and two years of experience in graphic design or the print industry highly preferred.
The following is a representative list of the duties and responsibilities associated with this position:
-- Deliver outstanding customer service to walk-in customers and telephone inquiries
-- Continuously practice good listening skills with customers and UPS Store team members, and leadership
-- Take ownership of the customer's needs and up-sell and cross-sell solutions from our Product and Services offerings
-- Manages the logistics of small to medium print projects, follows-through to completion, and communicates with all parties as needed
-- Produces Print designs, proofs, and updates for print projects using Adobe and Microsoft Suites in PC
-- Advanced knowledge and application of printing concepts
-- Understands color management and can apply to file adjustments
-- Effectively manages Print production schedule and production materials
-- Operates and maintains print and finishing equipment
-- Manages creative concepts, graphic design, pre-press work, and technical specifications necessary to complete projects
Requirements:
The following skills are a Plus for the job:
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