Job Description

Job Posting

City of Clovis, NM

$19.64 - $29.47 Hourly

Clovis, NM

Full-Time

Administration

Continuous

Classification Summary

Under the direct supervision of the Assistant City Manager, this position develops and reviews information disseminated through various media to the public and employees, and is responsible for the coordination of communitywide events held by the City of Clovis.

Typical Duties

Marketing

Prepares, reviews, and edits draft communications such as press releases, feature stories, newsletters, marketing and advertising material to meet deadlines, and provide accurate, clear, and concise information; designs and oversees the production of videos and other promotional materials and advertising for dissemination to the public; oversees the City of Clovis websites and mobile applications to optimize search engine positioning and information dissemination; coordinates the development of information utilizing a variety of media; manages and develops content for social media and updates various social media platforms; coordinates the development and distribution of information utilizing a variety of media and responds to inquiries to ensure effective, consistent, accurate, and timely communication; develops communications and promotional materials utilizing a variety of media to publicize programs and events related to the City of Clovis; works with City departments regarding public information needs, public service announcements and media notifications.

Collects and analyzes data to prepare and present various special and recurring reports. Provide accurate and timely information related to assigned functions and duties. Reviews, edits and approves reports, and prepares and maintains required departmental records and reports. Represents the Department in commission meetings, civic and professional event, Regional, State and local committees, meetings and conferences.

Responds to and resolves various complaints, issues, inquiries, and problems as authorized and in accordance with established policies and procedures.

Coordinates and manages various special and recurring projects.

Events Coordination

Organizing and implementing events including the annual Easter Egg Hunt, Smoke on the Water, City Employee Morale activities, Wings and Wheels, and Mayors Ball. Assisting other departments as needed with event coordination. Supporting and promoting special events including National Night Out, Christmas Nights at the Zoo, Greene Acres Christmas tree lighting, conferences or special meetings.

Ability to understand the requirements for each event, to plan event with attention to financial and time constraints. Setting budgets for events based on its needs and requirements, and ensuring the event stays within budget. Seeking sponsorship for events.

Booking venues, scheduling speakers, and researching and choosing vendors.

Preparing the venue, invitations, and other materials. Working with other departments schedules for event planning.

Responding calmly to unexpected challenges, cancellations, or changes to client requests.

Making appointments, scheduling tasks, and keeping on schedule.

Overseeing the event and evaluating its success, and submitting reports.

Other

Makes public appearances and statements within delegated authority on various topics.

Requirements

Minimum Qualifications

Bachelor's degree in Business or Public Administration, Public Relations, Communications, Marketing, or related field AND three (3) years of experience in Hospitality, website development oversight, public and/or community relations.

High degree of computer proficiency in Excel, Word, Spreadsheets and PowerPoint, Graphic Design platforms.

Experience may be substituted for degree requirements.

Position is subject to drug testing in accordance with applicable State and Federal regulations and City of Clovis policies.

Licenses and Certificates

Valid Driver's license (equivalent to a NM Class "D")

Working Conditions

Position involves competing demands, performing multiple tasks, working to deadlines, occasional work beyond normal business hours, and responding to customer issues.

Regular attendance is an essential function of this job to ensure continuity of services.

Position is subject to drug testing in accordance with applicable State and Federal regulations and City of Clovis policies.

Supplemental Information

Knowledge of:

Principles, practices, and techniques of effective public relations, mass communications, marketing, promotion, advertising, event planning, customer service, and project, program and records management;

Current methods and standards for preparing effective correspondence and writing and editing techniques;

Proper use of the English language to include grammar, composition, spelling, punctuation and vocabulary;

Area resources, locations, and events;

Purpose, use, and benefits of community programs, resources, activities and support agencies; business and personal computers, social media, and related software applications;

City organization, operations, policies and procedures to effectively perform the duties and responsibilities required of the assignment.

Ability to:

Stay ahead of current digital media trends; perform a variety of duties and responsibilities and assess and prioritize multiple tasks, projects, and demands to meet deadlines;

Ensure appropriate levels of customer service to meet expectations and achieve objectives;

Generate new and creative ideas for marketing, advertising, and promotion;

Work cooperatively with employees and stakeholders;

Determine the best source and presentation of information; write and edit material;

Read, understand, interpret, and assure compliance with a variety of policies, procedures and regulations governing related activities, programs, and functions;

Communicate effectively orally and in writing and use interpersonal skills to sufficiently exchange or convey information and receive work direction;

Work independently, take initiative and exercise sound independent judgment within areas of responsibility;

Research and compile applicable information and maintain records;

Prepare and present accurate and reliable reports;

Establish and maintain effective working relations with co-workers and the public to achieve established goals and objectives.

Skills in:

Graphic design, effectively managing related programs and projects;

Analyzing issues, evaluating alternatives, and making logical recommendations based on findings to address needs and develop plans and strategies;

Reading, interpreting, understanding, and applying policies, procedures, and applicable rules and regulations;

Operating a personal computer with installed generic and specialized software;

Preparing and presenting information in a clear and concise manner;

Demonstrating effective interpersonal communication skills, building consensus among groups and individuals, and conflict resolution;

Using initiative and independent judgment within established procedural guidelines to perform highly effective support in assigned areas.

Physical Requirements

Work is primarily performed in a standard office environment, various facilities and outdoors, where occasional hazards may exist, including uneven ground surfaces as well as varied weather and traffic conditions. Light physical demands; mostly desk work, some lifting and carrying of files and reports. Frequent to constant use of a personal computer.

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