Hello, I am

Md Mosfiqur Rahman

IT Support Specialist

About Me

I’m a passionate and driven IT Support enthusiast. With a strong foundation in technical troubleshooting and an eagerness to learn new technologies, I’m dedicated to providing top-notch service to ensure uninterrupted IT experiences. My goal is to leverage my knowledge of hardware, software, and customer-centric communication to help individuals navigate the digital landscape with confidence.

What I can do

IT Support

• Customer Service
• Tier 1 Level Support
• Troubleshoot Hardware and Software problems
• Windows Server Installation and Configuration
• Active Directory User Management
• Internal Network, DHCP, DNS & WiFi Setup
• ServiceNow Ticketing System

Web Development

• Building E-commerce website
• One Page Business/Portfolio Websites
• Wordpress Theme Customization
• Product Inventory, Payment Gateway Setup
• Login Page using PHP, HTML5 & CSS3

Cloud Administration

• Provisioning Azure IaaS Workloads
• Load Balanced Web Server Implementation
• Azure Backup and Recovery System Deployment
• Windows/Linux VM, SQL Server, VPN Setup
• Azure AD User Managenet

Skills

Windows Server (2012, 2016, 2019)

Linux Server (Ubuntu, Fedora, CENTOS7)

HTML5

CSS3

PHP

PowerShell

Bash

Python

Power BI

VMware

SQL

Network Configuration

WiFi Setup

My Projects

Song Download and Request Website

Developed a Website using HTML3, CSS3, PHP and MySQL to store MP3 songs from YouTube

Load Balanced Website

Published Company Website on Microsoft Azure with Load Balancing and Global Traffic redirection features

Azure Backup and restore files

Deployed a secured backup and restore system for remote users using Microsoft Azure Resources

Website Portfolio

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